Our customers have access to a team of Application Engineers, enabling them to communicate with the right people for any questions or challenges that arise. You can find us all over the world with manufacturing, research and development and customer support locations. Our teams are ready to supply you with the right solution, when and where you need it.
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LORD Corporation
With more than 3,100 employees in 26 countries, 19 manufacturing facilities and 10 R&D centers worldwide, we're there for our customers.
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Customer Support:
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Technical Support:
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Our Company
To speak to someone directly, call
Customer Support:
8AM–5PM EST
Technical Support:
8AM–5PM EST
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Quality, Safety and Support
We transform innovative ideas into long-term value for our customers using core operating principles: safety and well-being, quality, sourcing, innovation, integrity and ethical behavior. The best technology alone doesn’t ensure success. LORD is a true partner — offering up the right people, experience and technology to get you where you need to go, wherever you may be.
Quality Standards for CoolTherm Thermal Management Materials
Our customers expect the highest quality thermal management products that exceed their expectations.
Customer Service and Support
Focus on Quality
We provide products and services that consistently meet customer expectations of quality and value. A central element of our culture is an unwavering commitment to quality and continuous improvement. Our thermal management team is certified and registered to ISO 9001 and IATF 16949 which guides our focus on producing the highest quality products.
Safety Now, Safety Always
Environmental, health and safety (EHS) management is our highest priority. Procedures and practices exist to protect our employees, community and environment. Our teams guarantee compliance with all relevant legislations, regulations and other requirements to which the organization subscribes. We actively seek to reduce our environmental impact and improve processes.